Show Notes

What are some key elements of mastering the art of conversation? Why is this important for salespeople to practice?

If you are in sales, you have to engage in meaningful and enjoyable verbal exchanges with your customers. You also have to listen and communicate attentively and create a comfortable and engaging atmosphere.

In this episode, Mark Michalisin from Virginia Tech and I, talk about getting back to the art of the conversation. We also talked about his transition from sales to being a sales educator.

Learn more about this topic and especially from Mark's brilliant thoughts and experiences in sales.