What is mitigating in sales? How do you do this?
In this episode, I talk about things that you can do to mitigate situations where your clients are about to cancel.
Remember your job is to be the guide and they need to be the hero, and in these retention conversations, you have to make it about them.
Learn more as I share my thoughts and insights on this matter and make sure to take notes and apply what you think is valuable to you.
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