Show Notes

What are the elements that build up a successful organization? Why is it important to have a technical team behind a sales team?

In this episode, Adam Geffner from Mphasis and I talk about getting great results from your contact center. We also talked about his sales and leadership experiences in the contact center industry.

With a background in consulting, architecture, design engineering, and sales, Adam has a lot of valuable insight to share with us.

Learn more about the technical side of sales, successful sales operations, sales processes, and a lot more!