Show Notes

How do you successfully build relationships with your customers? Why is it more important to listen to understand, than to listen to reply?

A lot of people believe that retention starts after the client is enrolled, and that's totally not true. Retention starts the minute you are on the phone with the customer, talking for the first time.

In this episode, Teresa Dodson from Greenbacks Consulting and I, talk about sales, operations, and the debt and financial services industries.

Learn more from Teresa's expertise and as we share our thoughts and ideas about sales and sales operations.