Show Notes

How do you prepare to become a leader? Are you ready if an instant opportunity to become one comes for you?

Being a good salesperson and a sales professional is actually being a leader of the prospect and being the guide, and the leader that they would want to follow.

In this episode, Jay Hammans from DialAmerica and I talk about his experiences in sales and leadership in the call center industry.

Learn more about leadership, success in operations, and how to embrace constant change.